JustCall vs Tactful

JustCall or Tactful? A Comprehensive Review

JustCall

JustCall

Empower teams with AI-driven communication tools.

Tactful

Tactful

Unleash the potential of omnichannel communication.

Overview

Description

JustCall is an advanced AI-powered communication platform designed to enhance teamwork and optimize customer interactions. With its comprehensive range of features, teams can easily

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Tactful is an advanced AI-driven solution that revolutionizes how businesses engage with their customers across all channels. With a unified inbox, queue management, ticketing, and powerful

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Pricing Options

  • No free trial
  • $19, month
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • $19, month
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Maximizes sales

      • Improves customer support

      • Cloud phone system

      • Conversation Intelligence feature

      • Automatic Call Scoring

      • Agent Assist feature

      • SMS Copilot for insights

      • Agent Analytics

      • Sentiment Analysis

      • Outbound call center capabilities

      • Omnichannel communication

      • Unified inbox

      • Queue management

      • Complex reporting features

      • Integrated ticketing system

      • Maintains conversation continuity

      • Expedited support based on priority

      • Detailed agent analytics

      • Improved customer service

      • Centralized information sharing

      Cons

      • No VoIP support

      • No email marketing integration

      • Not multilingual

      • Requires constant internet

      • No video calling

      • Limited social media integration

      • Doesn't support Linux

      • Lacks voice recognition

      • No real-time language translation

      • No predictive analytics

      • No sentiment analysis

      • No AB testing for chatbot

      • No multi-lingual support

      • No SMS integration

      • No Video Chat support

      Media and Screenshots

      Screenshots

      JustCall
      Tactful

      Add to Compare

      No Alternative Products ☹️

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither JustCall nor Tactful offers a free trial.

      The starting price of JustCall begins at $19/month, while pricing details for Tactful are unavailable.

      JustCall offers several advantages, including Maximizes sales, Improves customer support, Cloud phone system, Conversation Intelligence feature, Automatic Call Scoring and many more functionalities.

      The cons of JustCall may include a No VoIP support, No email marketing integration, Not multilingual, Requires constant internet. and Doesn't support Linux

      Tactful offers several advantages, including Omnichannel communication, Unified inbox, Queue management, Complex reporting features, Integrated ticketing system and many more functionalities.

      The cons of Tactful may include a Lacks voice recognition, No real-time language translation, No predictive analytics, No sentiment analysis. and No Video Chat support

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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