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Frankly vs Gupshup

Frankly or Gupshup? A Comprehensive Review

	Frankly Enabling multi-channel customer-staff engagement. Visit Website Visit Website	Gupshup Build AI-powered chatbots to automate customer engagement. Visit Website Visit Website

Overview

Description	Introducing Frankly, a cutting-edge software that empowers businesses with comprehensive multi-channel engagement capabilities. Powered by AI, Frankly streamlines interactions between Read more +	Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage Read more +
Pricing Options	No free trial Not Available	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Multi-channel customer-staff engagement Built-in multilingual capabilities Dashboard with analytics Quality analysis tools Facilitates efficient interaction Respect for cultural nuances Improves customer relationships Enhances community engagement Data-rich insights on users Easy to use interface	Enhances customer engagement Automates diverse customer interactions Maximizes customer lifetime value Conversation Cloud for CX management Multichannel messaging ability Pre-approved WhatsApp templates Real-time two-way conversations Bot Studio for chatbot creation Agent Assist feature
Cons	No mobile compatibility Lacks third-party integrations No offline access Limited customization options No real-time analytics Non-user friendly dashboard Slow data processing No predictive analytics Limited multilingual support Lacks robust security measures	Doesn't support non-English languages No mobile application Learning curve for ACE LLM Doesn't include video/voice chat No auto-update feature Complex bot building tools Lack of third-party integrations Limited customization options Pricing not disclosed Solution too broad

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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