Fireflies or Circleback? A Comprehensive Review

Records and transcribes voice conversations

Generates transcripts quickly

Identify action items in meetings

Allows collaboration on conversations

Create shareable soundbites

Integrates with collaboration apps

Provides speaker analytics

Identify competition and objections

Automates workflow from meetings

Automatic CRM entries

Automated meeting notes

Summarizes meetings

Email automation

Records calls

Works with Zoom

Works with Teams

Works with Meet

Works with WebEx

Rapid summarization process

Accessible summarized information

No offline functionality

Limited transcription credits on free plan

Storage limitations per seat

No video recording on lower plans

No API access except on Business plan

No SSO except for enterprise

No custom speech models for smaller plans

Dedicated support only for enterprise

Limited platform compatibility

No offline functionality

No mobile application

No API access

Unable to customise summaries

Dependent on stable internet connection

Limited transcription languages

No voice command support

Inability to handle multiple languages in one meeting

Potential inaccuracy in summaries