ChatMaxima or Ivy.ai? A Comprehensive Review

Conversational marketing platform

Shared inbox feature

Live chat functionality

Various CRM integrations

Advanced chatbot development

No coding expertise required

Friendly visual builder

Chatbots adaptable to customer queries

Integration with multiple social platforms

CRM for business communication

Optimized for higher education institutions

Pre-trained chatbots for rapid deployment

Answers extracted directly from institutional websites

Integration with over 30 campus vendors

Multi-channel communication: SMS

Email

Chat

IVR

Provides critical insights

Significant reduction in call and email volume

No voice bot support

Limited third-party integrations

No customizable bot interface

No multilingual bot support

No sentiment analysis

No bot version control

No GDPR compliance features

No bot conversation testing

No compliance logs

No bot analytics export

Limited to higher education

Only English support

Lacks multilingual support

No API mentioned

Limited out-of-box customization

Integration dependant on vendors

May require coding for integrations

Non-transparent pricing structure

No mobile application

Not globally optimized