ChatFast or Ivy.ai? A Comprehensive Review

Supports various data sources

Analyzes provided data

Custom Q&A feature

Collects visitor information

Offers valuable analytics

Supports 50+ languages

Can answer in asked language

Embeddable on websites

API for paid plans

Free-tier option availability

Optimized for higher education institutions

Pre-trained chatbots for rapid deployment

Answers extracted directly from institutional websites

Integration with over 30 campus vendors

Multi-channel communication: SMS

Email

Chat

IVR

Provides critical insights

Significant reduction in call and email volume

Doesn't offer a free trial

Limited data formats supported

Language translation might be inaccurate

Relies heavily on user-generated data

No audio file support

Reported bugs require support intervention

Limited customizability

Only paid plans have API access

Dependent on quality of user's data

Possible privacy concerns with data collection

Limited to higher education

Only English support

Lacks multilingual support

No API mentioned

Limited out-of-box customization

Integration dependant on vendors

May require coding for integrations

Non-transparent pricing structure

No mobile application

Not globally optimized