Blozum or Ivy.ai? A Comprehensive Review

End-to-end consumer funnel automation

Comprehends complex consumer queries

Actively sells products

services

Handles post-purchase complaints

Seamless

instantaneous integration

Voice input feature

Supports 50 vernacular languages

Performs sentiment analysis

Optimized for higher education institutions

Pre-trained chatbots for rapid deployment

Answers extracted directly from institutional websites

Integration with over 30 campus vendors

Multi-channel communication: SMS

Email

Chat

IVR

Provides critical insights

Significant reduction in call and email volume

No free version available

Limited chats on Starter plan

Limited integration options on Starter plan

No 24/7 support on basic plan

Only 28 days training history on Starter plan

Costly for additional advance features

Sales driven interaction might be pushy

Limited language support compared to competitors

Requires coding for integration

No disclosed data privacy policy

Limited to higher education

Only English support

Lacks multilingual support

No API mentioned

Limited out-of-box customization

Integration dependant on vendors

May require coding for integrations

Non-transparent pricing structure

No mobile application

Not globally optimized