ArenaChat or alphachat? A Comprehensive Review

Designed for e-commerce platforms

24/7 customer support

Smart product recommendations

Handles complex inquiries

Highly customizable appearance

Branding alignment

Anticipates customer needs

Uses store's content as training

Seamless integration with major CMS

Sales funnel analytics

Quick setup

Efficiency improvement

Pre-trained in all languages

24/7 service availability

Advanced FAQ handling

Self-service system

Intent detection for accuracy

CRM integration

Backend Data connectivity

Authentication via standard log-in

No voice customer support

Overly simplistic customization

No ability to disable leads

No small-business pricing tiers

Cannot download or Export analytics

Only major CMS integration

No on-site training for complex queries

Undisclosed third party data usage

No support for non-ecommerce platforms

Over-reliance on website content for training

Requires English for training

Possible disclosure of CRM data

Limited customization of widget triggers

Didn't mention encryption of data

Possible integration limitations

Potential lag in non-English languages

Limited with handling complex issues

Potential over-dependence on intent detection

Requires standard log-in for authentication

Some restriction in API usage