Agent.so or Ivy.ai? A Comprehensive Review

Unlimited chats with agents

Share conversations with secure links

Constantly evolving platform and features

Zero logs

zero unencrypted backups

Data encrypted at rest

Adaptable across various industries

Private and secure

Beginner-friendly

Real-time web browsing

Optimized for higher education institutions

Pre-trained chatbots for rapid deployment

Answers extracted directly from institutional websites

Integration with over 30 campus vendors

Multi-channel communication: SMS

Email

Chat

IVR

Provides critical insights

Significant reduction in call and email volume

No mobile app

No offline mode

Can't customize user-interface

No multicloud support

Shares chats through links only

Limited agent training data types

Lack of decision-making capabilities

No immediate support for live chats

Upcoming features not available

No cross-account collaboration

Limited to higher education

Only English support

Lacks multilingual support

No API mentioned

Limited out-of-box customization

Integration dependant on vendors

May require coding for integrations

Non-transparent pricing structure

No mobile application

Not globally optimized